UW Helpline

If you need to speak with a psychologist but cannot come in person to the Registration Point, use the UW Trust Helpline – available for all students, doctoral candidates, staff, and other members of the UW community.

Phone number: +48 22 552 44 24
Hours: Monday – Friday, 6:00 PM – 12:00 AM

How does the UW Trust Helpline work?

• It is a form of anonymous psychological support over the phone.
• You do not need to provide your name or personal details.
• On the other end of the line, experienced specialists are ready to listen and help.

When should you call?

• When you feel overwhelmed and need an immediate conversation.
• If you are facing a difficulty you cannot handle on your own.
• If you are seeking emotional support without leaving home.

Outside UW helpline hours

If you need support when the UW Trust Helpline is unavailable, you can use the nationwide, 24/7 helpline:
116 123 – free and anonymous

You can also write to us: cpp@adm.uw.edu.pl

Remember!
If you or someone around you is in a life-threatening situation, call the emergency number immediately: 112 or 999.

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Students’ Council of the University of Warsaw

UW Trust Helpline is operated by the UW Psychological Support Center, on the initiative of the Student Government. It is a safe space for conversation whenever you need it.